Privacy Policy
At Monak Tours, we value and prioritize the privacy and security of our customers’ personal information. This Privacy Policy outlines how we collect, use, and protect your data when you engage with our services. By accessing our website or using our services, you agree to the terms and practices described in this policy.
Information Collection: We may collect personal information such as your name, contact details, travel preferences, and payment information when you make inquiries, bookings, or interact with our website. We ensure that the information collected is relevant and necessary to provide you with our services.
- Use of Information: We use your personal information to process bookings, customize itineraries, communicate with you, and provide a personalized travel experience. Your information may also be used for administrative purposes, statistical analysis, and marketing communication, but only with your consent.
Data Protection and Security: We employ industry-standard security measures to protect your personal information from unauthorized access, loss, or misuse. We store and process your data in secure systems and restrict access to authorized personnel only.
Third-Party Disclosure: We may share your personal information with trusted third parties, such as hotels, airlines, and transportation providers, solely for the purpose of facilitating your travel arrangements. We ensure that these partners maintain the same level of data protection and privacy standards as us.
Cookies and Tracking Technologies: Our website may use cookies and other tracking technologies to enhance your browsing experience and collect information about your preferences. You have the option to disable cookies in your browser settings, but please note that certain features of our website may be affected.
Links to Third-Party Websites: Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We recommend reviewing the privacy policies of such websites before providing any personal information.
Compliance with Laws: We comply with applicable data protection laws and regulations in Sri Lanka. In case of any data breach or unauthorized access to your personal information, we will notify you and take necessary measures to rectify the situation.
Updates to the Privacy Policy: We may update this Privacy Policy from time to time. Any changes will be reflected on our website, and we encourage you to review the policy periodically.
If you have any questions or concerns regarding our Privacy Policy or the handling of your personal information, please contact us using the information provided in the “Contact Us” section of our website.
Last Updated: 3/07/2023